Situated in the heart of the West End, The Langham, London was built in 1865 as Europe’s first “Grand Hotel” and remains one of the world’s most treasured establishments. From the moment guests step inside its breath-taking lobby, they are met with spectacular marble columns, magnificent chandeliers, and glorious décor throughout,...
Blog
Manager Spotlight: Meet Olayinka James, Night Operations Manager at Act-Clean.
In the second edition of our meet the team series, we sat down with Night Operations Manager, Olayinka James to discuss his drive and determination to keep improving, as well as his favourite aspects of the role to date.How long have you been with Act-Clean?I began working with Act-Clean back...
The Importance of Training in Providing Excellence
This month we spoke with Mark Golding, Head of Operations at Act-Clean who before taking off on a well deserved holiday with his family, shared with us the importance of training and what steps every employee of Act-Clean takes to ensure they meet the standards we set and most importantly,...
Manager Spotlight: Meet Benedetta Rufai-Kuku, Operations Manager at Act-Clean
In this interview, we share the career journey of Benedetta, now one of our Operations Managers who has grown and progressed from her initial role as a night cleaner. Her dedication, passion, and commitment to excellence embody the core values that drive us at Act-Clean.How long have you been working...
Celebrating National KP Day!
The unsung heroes of our kitchens The Kitchen Porter (KP), is absolutely vital to the smooth running of any kitchen, yet often overlooked. Not today! As we celebrate the annual National KP Day on 22nd June, we want to shine a spotlight on these essential team members, their hard work, and dedication to the role. At Act-Clean, we are very...
Interview with Neringa Gireniene, Executive Housekeeper at The Park Tower Knightsbridge
At Act-Clean, we pride ourselves on building strong, lasting partnerships with our clients. In this interview, we chat to Neringa Gireniene, Executive Housekeeper at The Park Tower Knightsbridge. Over the past two years, Neringa has worked closely with our team, overseeing the cleanliness and maintenance of The Park Tower Knightsbridge’s...
Tipping Legislation
With everything we’ve ever done, we’ve always stayed close to the industry. And to the legislation, and to the expert advice coming from people working in this field, so that we can understand it, be fully compliant, and so that we can work with our clients to come to the...
Our version of brilliance
It’s always an energising environment when there’s a room packed full of emerging leaders. So, it’s no surprise that we really enjoyed attending the St Julian Scholars’ (SJS) autumn meeting last week - there were great speakers, as always, and much to take away from the day. We’ve supported the...
Leadership Evolution
Fresh eyes and new people can rejuvenate the way we operate and make the business fit for purpose for today and going forward. Like many businesses within hospitality, we’ve spent a lot of time analysing how our customer base has progressed in recent years. Our client base is changing and...
Authenticity
To get ahead, it’s imperative that businesses radiate authenticity, says COO Gillian Thomson I’ve been reading the thought pieces of other leaders, and that’s caused me to look inwards and reflect on how authentic we are as a company. We have a big, diverse, and growing team and it’s been...
