At Act-Clean, excellence often happens quietly, overnight. But behind every spotless lobby, restaurant and kitchen, there are people whose stories shape the service that guests experience every morning. One of those people is Yekini Saromi, who has been with us for over seven years and began as a night cleaner....
“A partnership built on trust”: Daniel Craig, General Manager from The Wolseley on working with Act-Clean
At The Wolseley City, one of London's most elegant dining institutions, attention to detail is everything. For General Manager Daniel Craig, who’s been part of the Wolseley restaurant family since 2003, the cleanliness of their establishments is integral to making an outstanding first impression on their customers. “In hospitality, people...
From Night Cleaner to Operations Manager: Lawrence’s commitment to Act-Clean
Behind every gleaming marble foyer and spotless kitchen in London’s finest hotel, restaurant and members club is a night-shift army whose work rarely sees the light of day. One of their standout leaders is Lawrence Yaw Adjei, who walked into Act-Clean a decade ago and became a night cleaner, and...
Why outsourcing to a cleaning partner makes sense – with Gillian Thomson, COO of Act-Clean
Certainly, in recent history, the challenges facing the hospitality industry right now, not only in the UK but the world over, have never been tougher. Costs have risen exponentially, margins have tightened beyond belief, and many businesses are under constant pressure to identify quick wins and efficiencies. While it may...
Staying Ahead in Cleaning – “Why Innovation Matters” with Mark Golding, Head of Operations at Act-Clean
In a fast-moving world, where guest expectations and operational challenges are constantly evolving, keeping ahead of industry trends and innovations isn't just beneficial, it’s essential. As Head of Operations at Act-Clean, I see first-hand how innovation in cleaning, embracing new technologies and ways of working keeps our standards high, our...
Behind the Scenes with Ilaria Avolio, Back of House Manager at Sofitel London, St James
At Act-Clean, we pride ourselves on building strong relationships with the teams we work with. We recently caught up with Ilaria Avolio, Back of House Manager at Sofitel London, who we recently started working with to talk about the high cleanliness standards at Act-Clean and her experience so far. 1....
Supporting the Hospitality Sector: An Interview with Bronwyn Groves
Supporting the hospitality sector is a fundamental part of who we are at Act-Clean. From delivering exceptional cleaning services to championing industry initiatives and advocating for education and equality, we believe in showing up, investing in people and giving back. We spoke with Bronwyn Groves, Sales and Marketing Director at...
Health & Safety in Hospitality: A Conversation with Andy Kress
In luxury hospitality, exceptional service goes beyond spotless surfaces and seamless operations, it’s about ensuring the safety and well-being of both staff and guests at every level. At Act-Clean, health & safety is an essential pillar of how we operate. Keeping our team and our clients’ teams safe is our...
Meet Famous Ehiogie: Day Operations Manager at Act-Clean
Our people are the heart of everything we do. Their expertise, dedication and ability to adapt to the fast-moving demands of hospitality ensure that our clients receive the highest standards of service every single day. We sat down with Famous Ehiogie, one of our Day Operations Managers, who has been...
An Interview with Erika Csintalanova, Executive Housekeeper at Mandarin Oriental Mayfair
We recently spoke with Erika Csintalanova, Executive Housekeeper at Mandarin Oriental Mayfair, to learn more about how she maintains impeccable standards in one of London’s most prestigious hotels (and why she values working with Act-Clean!)