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An Interview with Hospitality Consultant Alex Pitchford on Working with Act-Clean

At Act-Clean, we’re proud to support the hospitality industry by offering reliable, high-quality cleaning and back-of-house support. In this interview, we spoke with Alex Pitchford, an independent hospitality consultant with a wealth of experience in managing high-profile projects, including roles with Gordon Ramsay Holdings and Selfridges. Alex shares his insights...

Improving guest loyalty with consistent cleaning standards

Hotels invest heavily in marketing, amenities, and customer service to attract guests, but one of the most critical factors that influence whether guests return is cleanliness. Consistent cleanliness standards are not just about making a good impression; they are fundamental to building and maintaining guest loyalty. At Act-Clean, we understand the importance...

Manager Spotlight: Ann Odia, Site Manager at The Langham

In the latest instalment of our meet the team series, we chat with Ann Odia, our Site Manager at The Langham to gain insight into what it takes to be a team manager, the working environment at Act-Clean and the key to building long-lasting relationships with clients.How long have you...

The Langham: A partnership based on trust, communication and consistency 

Situated in the heart of the West End, The Langham, London was built in 1865 as Europe’s first “Grand Hotel” and remains one of the world’s most treasured establishments. From the moment guests step inside its breath-taking lobby, they are met with spectacular marble columns, magnificent chandeliers, and glorious décor throughout,...

The Importance of Training in Providing Excellence

This month we spoke with Mark Golding, Head of Operations at Act-Clean who before taking off on a well deserved holiday with his family, shared with us the importance of training and what steps every employee of Act-Clean takes to ensure they meet the standards we set and most importantly,...