For over two decades, Act-Clean has been responsible for some of London’s most iconic hospitality venues, from The Ritz to The Wolseley, preserving their history and lustre, night after night. At Act-Clean, values are not simply words in a handbook. They are operational commitments, lived out across every site, in...
Progression and leadership within Act-Clean, an interview with the newly promoted Victorious Acheampong, Operations Manager
Victorious Acheampong’s journey with Act-Clean began on the night shift at the Mandarin Oriental Hyde Park. Starting as a night cleaner in one of London’s most demanding luxury environments, he quickly learned the standards, pace and precision required behind the scenes of a world-class hotel. From there, his progression was...
What is a Site Manager?
In most hotels, cleaning is something that happens in the background. A contractor sends a team, rotas are checked off elsewhere, and if something goes wrong, managers start chasing emails to work out who’s responsible.Act Clean has taken a different route. Instead of one supervisor spread thinly across multiple properties,...
Behind the scenes with Act-Clean: Gillian Thomson’s (COO) Journey into hospitality
Picture this… as Gordon Ramsay describes it in his autobiography, Playing with Fire. It’s the end of a glamorous evening. Everyone has gone upstairs for a presentation. And yet, in the kitchen, one person is still working. Here, he found Gillian Thomson, in her early 20s, “washing up and...
“Seeing people grow… that’s what I find most satisfying about my job”: Douglas Boakye on ten years at Act-Clean, empathy as a leader and focussing on the detail
When Douglas Boakye first joined Act-Clean ten years ago as a cleaner, he couldn’t have predicted how far the journey would take him. Promotions followed, from cleaner to supervisor, to becoming Site Manager at the Mandarin Oriental Hyde Park and then at The Ned, two of London’s busiest, most prestigious...
Sustainability at the heart of hospitality: how Act-Clean partner with Charlie’s, at Brown’s Hotel
At Charlie’s, sustainability isn’t just a buzzword, it’s woven into the rhythm of the kitchen. From sourcing herbs in-house to working with small-boat fishermen, Executive Chef Andrew Sawyer, and the team at Charlie’s at Browns have built a food philosophy grounded in seasonality and equal respect for ingredients, for people,...
From Cleaner to Site-Manager of one of London’s most iconic hotels: Rebecca’s journey with Act-Clean
Rebecca Umukoro (Site-Manager) & Anzelica Natjazkin (Housekeeping Manager) at The Standard The Standard, London is known for its bold design, eclectic mix of restaurants and bars, and a vibrant energy that reflects a global spirit. From rooftop views to late-night parties, it’s a destination that dines out on creativity and...
Cleaning without compromise: Why Act-Clean chose Sybron
In a field where eco-credentials can be more style than substance, our partnership with Sybron is a values-driven decision we’re proud of. We work hard to protect our team and our environment and are therefore continually assessing our supply chain and processes to ensure we minimise our carbon and environmental...
Leading the night shift: Yekini’s story at Act-Clean
At Act-Clean, excellence often happens quietly, overnight. But behind every spotless lobby, restaurant and kitchen, there are people whose stories shape the service that guests experience every morning. One of those people is Yekini Saromi, who has been with us for over seven years and began as a night cleaner....
“A partnership built on trust”: Daniel Craig, General Manager from The Wolseley on working with Act-Clean
At The Wolseley City, one of London's most elegant dining institutions, attention to detail is everything. For General Manager Daniel Craig, who’s been part of the Wolseley restaurant family since 2003, the cleanliness of their establishments is integral to making an outstanding first impression on their customers. “In hospitality, people...
