At Act-Clean, we’re proud to support the hospitality industry by offering reliable, high-quality cleaning and back-of-house support. In this interview, we spoke with Alex Pitchford, an independent hospitality consultant with a wealth of experience in managing high-profile projects, including roles with Gordon Ramsay Holdings and Selfridges. Alex shares his insights...
Hiring for excellence: Inside Act-Clean’s recruitment process
An Interview with Mark Golding, Head of Operations at Act-Clean We’re proud to deliver five-star cleaning services to London’s hospitality sector, but at the heart of this success is our people. We recently spoke with Mark Golding, Head of Operations, to discuss how we ensure we’rerecruiting the best people to...
Employee Spotlight: Meet Agnieszka, Site Supervisor at Brasserie Zédel
Meet Agnieszka who personifies our values of Respect, Teamwork and Reliability. Agnieszka has been working with us at Act-Clean for over ten years - her dedication, leadership and commitment to delivering exceptional service are what make her such an integral part of the team, and so important for the future...
Improving guest loyalty with consistent cleaning standards
Hotels invest heavily in marketing, amenities, and customer service to attract guests, but one of the most critical factors that influence whether guests return is cleanliness. Consistent cleanliness standards are not just about making a good impression; they are fundamental to building and maintaining guest loyalty. At Act-Clean, we understand the importance...
Manager Spotlight: Ann Odia, Site Manager at The Langham
In the latest instalment of our meet the team series, we chat with Ann Odia, our Site Manager at The Langham to gain insight into what it takes to be a team manager, the working environment at Act-Clean and the key to building long-lasting relationships with clients.How long have you...
The Langham: A partnership based on trust, communication and consistency
Situated in the heart of the West End, The Langham, London was built in 1865 as Europe’s first “Grand Hotel” and remains one of the world’s most treasured establishments. From the moment guests step inside its breath-taking lobby, they are met with spectacular marble columns, magnificent chandeliers, and glorious décor throughout,...
Manager Spotlight: Meet Olayinka James, Night Operations Manager at Act-Clean.
In the second edition of our meet the team series, we sat down with Night Operations Manager, Olayinka James to discuss his drive and determination to keep improving, as well as his favourite aspects of the role to date.How long have you been with Act-Clean?I began working with Act-Clean back...
The Importance of Training in Providing Excellence
This month we spoke with Mark Golding, Head of Operations at Act-Clean who before taking off on a well deserved holiday with his family, shared with us the importance of training and what steps every employee of Act-Clean takes to ensure they meet the standards we set and most importantly,...
Manager Spotlight: Meet Benedetta Rufai-Kuku, Operations Manager at Act-Clean
In this interview, we share the career journey of Benedetta, now one of our Operations Managers who has grown and progressed from her initial role as a night cleaner. Her dedication, passion, and commitment to excellence embody the core values that drive us at Act-Clean.How long have you been working...
Celebrating National KP Day!
The unsung heroes of our kitchens The Kitchen Porter (KP), is absolutely vital to the smooth running of any kitchen, yet often overlooked. Not today! As we celebrate the annual National KP Day on 22nd June, we want to shine a spotlight on these essential team members, their hard work, and dedication to the role. At Act-Clean, we are very...