In luxury hospitality, exceptional service goes beyond spotless surfaces and seamless operations, it’s about ensuring the safety and well-being of both staff and guests at every level. At Act-Clean, health & safety is an essential pillar of how we operate. Keeping our team and our clients’ teams safe is our...
Blog
Meet Famous Ehiogie: Day Operations Manager at Act-Clean
Our people are the heart of everything we do. Their expertise, dedication and ability to adapt to the fast-moving demands of hospitality ensure that our clients receive the highest standards of service every single day. We sat down with Famous Ehiogie, one of our Day Operations Managers, who has been...
An Interview with Erika Csintalanova, Executive Housekeeper at Mandarin Oriental Mayfair
We recently spoke with Erika Csintalanova, Executive Housekeeper at Mandarin Oriental Mayfair, to learn more about how she maintains impeccable standards in one of London’s most prestigious hotels (and why she values working with Act-Clean!)
An Interview with Aaron Yeboah, Back of House Operational Manager at The Langham
We had the pleasure of speaking with Aaron Yeboah, Back of House Operational Manager at The Langham about his experience working with Act-Clean. Aaron shared his insights into how Act-Clean supports his team, why the partnership works so well and the special camaraderie between the Act-Clean team and The Langham’s...
An Interview with Anzelika Natjazkin, Housekeeping Manager at The Standard Hotel London
For any luxury hotel, maintaining high standards is essential to delivering an unforgettable guest experience. At The Standard Hotel, a busy five-star property in Kings Cross with 266 rooms, the housekeeping team needs a cleaning partner they can depend on. We recently sat down with Anzelika Natjazkin, Housekeeping Manager at...
An Interview with Hospitality Consultant Alex Pitchford on Working with Act-Clean
At Act-Clean, we’re proud to support the hospitality industry by offering reliable, high-quality cleaning and back-of-house support. In this interview, we spoke with Alex Pitchford, an independent hospitality consultant with a wealth of experience in managing high-profile projects, including roles with Gordon Ramsay Holdings and Selfridges. Alex shares his insights...
Hiring for excellence: Inside Act-Clean’s recruitment process
An Interview with Mark Golding, Head of Operations at Act-Clean We’re proud to deliver five-star cleaning services to London’s hospitality sector, but at the heart of this success is our people. We recently spoke with Mark Golding, Head of Operations, to discuss how we ensure we’rerecruiting the best people to...
Employee Spotlight: Meet Agnieszka, Site Supervisor at Brasserie Zédel
Meet Agnieszka who personifies our values of Respect, Teamwork and Reliability. Agnieszka has been working with us at Act-Clean for over ten years - her dedication, leadership and commitment to delivering exceptional service are what make her such an integral part of the team, and so important for the future...
Improving guest loyalty with consistent cleaning standards
Hotels invest heavily in marketing, amenities, and customer service to attract guests, but one of the most critical factors that influence whether guests return is cleanliness. Consistent cleanliness standards are not just about making a good impression; they are fundamental to building and maintaining guest loyalty. At Act-Clean, we understand the importance...
Manager Spotlight: Ann Odia, Site Manager at The Langham
In the latest instalment of our meet the team series, we chat with Ann Odia, our Site Manager at The Langham to gain insight into what it takes to be a team manager, the working environment at Act-Clean and the key to building long-lasting relationships with clients.How long have you...