Hotels invest heavily in marketing, amenities, and customer service to attract guests, but one of the most critical factors that influence whether guests return is cleanliness. Consistent cleanliness standards are not just about making a good impression; they are fundamental to building and maintaining guest loyalty. At Act-Clean, we understand the importance...

In the latest instalment of our meet the team series, we chat with Ann Odia, our Site Manager at The Langham to gain insight into what it takes to be a team manager, the working environment at Act-Clean and the key to building long-lasting relationships with clients.How long have you...

Situated in the heart of the West End, The Langham, London was built in 1865 as Europe’s first “Grand Hotel” and remains one of the world’s most treasured establishments. From the moment guests step inside its breath-taking lobby, they are met with spectacular marble columns, magnificent chandeliers, and glorious décor throughout,...

In the second edition of our meet the team series, we sat down with Night Operations Manager, Olayinka James to discuss his drive and determination to keep improving, as well as his favourite aspects of the role to date.How long have you been with Act-Clean?I began working with Act-Clean back...

This month we spoke with Mark Golding, Head of Operations at Act-Clean who before taking off on a well deserved holiday with his family, shared with us the importance of training and what steps every employee of Act-Clean takes to ensure they meet the standards we set and most importantly,...

In this interview, we share the career journey of Benedetta, now one of our Operations Managers who has grown and progressed from her initial role as a night cleaner. Her dedication, passion, and commitment to excellence embody the core values that drive us at Act-Clean.How long have you been working...

The unsung heroes of our kitchens The Kitchen Porter (KP), is absolutely vital to the smooth running of any kitchen, yet often overlooked. Not today! As we celebrate the annual National KP Day on 22nd June, we want to shine a spotlight on these essential team members, their hard work, and dedication to the role. At Act-Clean, we are very...

At Act-Clean, we pride ourselves on building strong, lasting partnerships with our clients. In this interview, we chat to Neringa Gireniene, Executive Housekeeper at The Park Tower Knightsbridge. Over the past two years, Neringa has worked closely with our team, overseeing the cleanliness and maintenance of The Park Tower Knightsbridge’s...

With everything we’ve ever done, we’ve always stayed close to the industry. And to the legislation, and to the expert advice coming from people working in this field, so that we can understand it, be fully compliant, and so that we can work with our clients to come to the...